Modern businesses face many challenges. Building a successful business requires a lot of skill and attention to detail, and getting noticed by customers and persuading them to buy is only part of the story. Delivering products to customers in good condition and on time is just as important as making the sale in the first place.
Getting order fulfilment wrong results in product returns and lost sales. It also results in customer complaints and can have an adverse effect on the reputation of a firm. However, getting the fulfilment process right is not easy.
Controlling Cost
No firm has unlimited resources. Every firm needs to keep how much they spend under control. The distribution process can work out very expensive. Running and maintaining warehousing, picking staff and transport are all extremely expensive. When they are working at full capacity these costs are absorbed by the profit made on sales. During slow times, these resources can quickly turn into a drain on a company.
Fortunately, there is an answer and that is to use a third party firm for order fulfilment. This eliminates the overheads of running a warehouse and a transport fleet.
The best third party fulfilment firms provide a service that is 100% flexible. They are happy to deliver three boxes for a firm one-week and a hundred the next week. Their service is suitable for any type or size of firm. Even big international firms use third party fulfilment centres in tandem with their own warehousing and transport to cope with peaks and troughs in demand.